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  Public Ticket #2502992
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  • faberond started the conversation

    is there any way to remove this part (image attached) in pages ???

    Attached files:  arriba.png

  •  2,123
    Opal replied

    Hi, 

    Hope you're doing well

    I see you left 4-stars rating, please re-rate our theme 5 stars. 

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    Are you telling me that if I give 5 stars, will you support me?

  •  2,123
    Opal replied

    Hi,

    Please don't misunderstand my mean. I will continue to supporting you.

    Because you left comment that support is good but I don't know why just 4 stars and as I can see I always respond to you and do our best to help.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    Sure, I'm going to give 5 stars and a better comment if when I finish the web the template has been 100% useful for me. But I'm finding things on this theme (it's very good) that are complicated and it won't let me customize it to my liking. Please, I need to remove the blue band with the title of the pages because I don't like it.

  •  2,123
    Opal replied

    Hi,

    Thank you for sharing your thoughts. All theme contains the limit, so that's why I'm always here to help you.

    You can deactivate this plugin Breadcrumb NavXT

    Hope you can re-rate our theme

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    Are you telling me to uninstall the plugin and the blue bar above will be removed?

  • faberond replied

    I HAVE deactivate the plugin and the top bar continues. Please i can help me??

  •  2,123
    Opal replied

    Hi,

    Please send:

    - Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    user: opal

    pass: [email protected]*WZtW


    thanks

  •  2,123
    Opal replied

    Hi,

    Please add below code to Customize -> Additional CSS

    .page-title-bar {
        display: none;
    }
    

    Hope you can re-rate our theme

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    very very very thanks. you are great please gime the link edit the star opinion theme

  •  2,123
    Opal replied

    Hi,

    Thank you so much.

    You can edit or delete rating and rate new one https://themeforest.net/ratings/3179029

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    i can not edit or delete. Can you help me?

  •  2,123
    Opal replied

    Hi,

    You can do so by visiting your Downloads page (top right, after hovering on your username, while browsing any of the Envato Market sites).

    On this page, you’ll find the item you rated previously, and will be able to update the rating. Any comments left will replace your previous ones. For future reference, please see the following article over at Help Center. 

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    Done ¡¡ Thanks

  •  2,123
    Opal replied

    Hi,

    Thank you so much. Keep us in mind for future questions and concerns, we're always here to help!

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes