Okay
  Public Ticket #2604691
I want a refund
Closed

Comments

  •  1
    andreachapellins started the conversation

    Hi. I already sent tickets because other demos other than 2 do not work, I did what they asked me to go back to an older version of Elementor and reset the wp. I did and it doesn't load the page well with any demo now. Also, when I try to install the theme in the normal way in upload theme I get that it exceeds the load weight, but I already changed the values in cpannel's php.ini, and it still appears. I need help, I give you my information so that you can do it please or I will need my refund

  •  2,123
    Opal replied

    Hi,

    Sorry because we were out of office.

    I will check and answer you hereĀ https://wpopal.ticksy.com/ticket/2604090/

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes