Okay
  Public Ticket #2606114
Footer
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  • jasmine started the conversation

    Hello,  I have designed a footer that is on my website at the moment but on mobile there is a lot of white space under the footer and I was wondering how to get that away

  •  2,123
    Opal replied

    Hi,

    Please send:

    - Screenshots of issues
    - Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • jasmine replied

    Hello, 

    user name: opalhelp

    @@DmHd1B8cR(j&L8EEAs8&Ha

    The footer is also completely disapered now and I don't know why so help with that would be very much appreciated 

  •  2,123
    Opal replied

    Hi,

    You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • jasmine replied

    Hi, I did that and still unable to diagnose the problem 

  •  2,123
    Opal replied

    Hi,

    Please download fresh theme from ThemeForest and reupload to your site, then let me know how it goes

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes