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  Public Ticket #2608154
WP admin errors on fresh install
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  • badprle started the conversation

    Hi, 

    I just bought and installed your theme and downloaded and activated all recommended plugins, and now im getting this error in wp-admin:

    3318250162.png

    Also, this is blocking a lot of fundamental changes in admin dashboar, for example it shows this error every time I try to save something.
    It's also blocikng header and footer editing, because I'm not able to open them in the elementor (it trows this error again)
    edit:
    I changed allow_url_fopen "on" in php settings in my cPanel, but the error is still there. Is there some other workaround?
    1410630534.png


    It's a fresh install, so I guess this shouldn't be happening. 
    Can you please tell me whats happening and how to fix this?

    Thanks,
    Aleksandar.
  •  1,598
    Opal replied

    Hi,

    Please send:

    - FTP info (server, username, password, port)
    - Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   badprle replied privately
  •  1,598
    Opal replied

    Hi,

    Please enable  allow_url_fopen = on;

    To enable this functionality, use a text editor to modify the allow_url_fopen directive in the php.ini file as follows:

    allow_url_fopen = on

    Then check again issues.

    Regards,

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   badprle replied privately
  •  1,598
    Opal replied

    Hi,

    FTP credential is incorrect, please check again https://prnt.sc/vpljwp

    Regards,

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   badprle replied privately
  •  1,598
    Opal replied

    Hi,

    I've fixed your issue. Please check your site again.

    Regards,

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   badprle replied privately
  •  1,598

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   badprle replied privately
  •  1,598
    Opal replied

    Hi,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/auros-furniture-elementor-woocommerce-theme/reviews/22873765

    Your feedback is the motivation to improve our work and services.

    Regards,

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/