You can create a staging site (full copy of the existing one) and do updates of the theme and plugins there first. If everything is ok then you’ll be able to update the production site.
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : To vote go to http://themeforest.net/downloads then follow that link : Here
You can download from ThemeForest and update via FTP
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : To vote go to http://themeforest.net/downloads then follow that link : Here
First of all, I'm really sorry have taken long time to reply you due to the weekend.
You can download again from ThemeForest. Also, the current version 1.0.4 that means you're using latest version
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : To vote go to http://themeforest.net/downloads then follow that link : Here
You can change product layout via Customize > Woocommerce
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : To vote go to http://themeforest.net/downloads then follow that link : Here
That I understand. My simple question is, when I imported demo 4 then why it is not exactly the same as shown on theme forest.
It's considerably different and lots of UI things are missing. First, I thought it's different version but if version is same why it's different now ??
And please explain in detail. Don't reply in one word.
I will check this problem for you. Would you mind if I erase all content and re-import?
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : To vote go to http://themeforest.net/downloads then follow that link : Here
I just notice on your document site that the current version is 1.5.0 but the theme I downloaded is 1.0.4. But in your previous comment said 1.0.4 is the latest version.
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : To vote go to http://themeforest.net/downloads then follow that link : Here
I just notice on your document site that the current version is 1.5.0 but the theme I downloaded is 1.0.4. But in your previous comment said 1.0.4 is the latest version.
The latest version is 1.0.4, I just received reply from developer.
I will notify developer to fix documentation
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : To vote go to http://themeforest.net/downloads then follow that link : Here
Hi,
I just installed the theme but it showing me a very old version, How can I update it.
Thank you
Attached files: MedicorUpdate.jpg
Hi,
You can create a staging site (full copy of the existing one) and do updates of the theme and plugins there first. If everything is ok then you’ll be able to update the production site.
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link : Here
Thanks and have a nice day
Website: http://wpopal.com/ | Follow to Get Our Promotion Themes
But question was how to update it. I didn't see any updates button. You can refer last screenshot.
Hi,
You can download from ThemeForest and update via FTP
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link : Here
Thanks and have a nice day
Website: http://wpopal.com/ | Follow to Get Our Promotion Themes
It's showing the same version :(
Hi,
First of all, I'm really sorry have taken long time to reply you due to the weekend.
You can download again from ThemeForest. Also, the current version 1.0.4 that means you're using latest version
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link : Here
Thanks and have a nice day
Website: http://wpopal.com/ | Follow to Get Our Promotion Themes
Hi,
No problem. But there is lot of difference in demo data which theme got imported and shown t your demo site.
http://arogyamayurvedm.com/product/kaamdoodha-ras-moti-yukt/
https://preview.themeforest.net/item/medicor-medical-clinic-pharmacy-woocommerce-wordpress-theme/full_screen_preview/23809616?_ga=2.60779565.1600611075.1609752506-2038199342.1608704364 (Demo-4 Product page)
Why this is happening ?? Am i missing something ??
Thank you
Hi,
You can change product layout via Customize > Woocommerce
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link : Here
Thanks and have a nice day
Website: http://wpopal.com/ | Follow to Get Our Promotion Themes
Hi,
That I understand. My simple question is, when I imported demo 4 then why it is not exactly the same as shown on theme forest.
It's considerably different and lots of UI things are missing. First, I thought it's different version but if version is same why it's different now ??
And please explain in detail. Don't reply in one word.
Thank you
Hi,
Please send:
- Admin info (wp-admin URL, username, password)
I will check this problem for you. Would you mind if I erase all content and re-import?
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link : Here
Thanks and have a nice day
Website: http://wpopal.com/ | Follow to Get Our Promotion Themes
I just notice on your document site that the current version is 1.5.0 but the theme I downloaded is 1.0.4. But in your previous comment said 1.0.4 is the latest version.
Would you please explain?
Hi,
Check now please
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link : Here
Thanks and have a nice day
Website: http://wpopal.com/ | Follow to Get Our Promotion Themes
I just notice on your document site that the current version is 1.5.0 but the theme I downloaded is 1.0.4. But in your previous comment said 1.0.4 is the latest version.
Would you please explain?
Hi,
The latest version is 1.0.4, I just received reply from developer.
I will notify developer to fix documentation
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link : Here
Thanks and have a nice day
Website: http://wpopal.com/ | Follow to Get Our Promotion Themes