We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : To vote go to http://themeforest.net/downloads then follow that link : Here
Even after performing a fresh install, The issue is still persistent. Demo 4 is getting fetched. Demo 1,2 & 3 are not being fetched and showing blank screen.
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : To vote go to http://themeforest.net/downloads then follow that link : Here
in a fresh re-install. it's working almost. still there are some missing fields. I'll try to solve, if it doesn't work i'll get back to you. Thank you for your help.
The issue got resolved. I uploaded the slider folder in revslider and it's working now. Thank you for your response. however, will be looking forward to updated files that support the latest plugin version. Thank you.
Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : To vote go to http://themeforest.net/downloads then follow that link : Here
After uploading to the live server. The site is taking an extremely long time to load. The time to first byte is over 8 seconds and the entire site takes more than 50 seconds to load. Can you tell me what's the reason? It wasn't the case for the previous site.
You can check again config server. You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.
Thanks.
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : To vote go to http://themeforest.net/downloads then follow that link : Here
I've installed theme and required plugins successfully. when demo is imported, the site shows blank page.
Attached files: Capture.JPG
I checked after fresh install. However there seems to be a bug. Demo 1,2 & 3 are not loading. Demo 4 installs with some errors, but site is visible.
Attached files: Capture.JPG
there should be a bug in demo 1,2,3.
Attached files: c3.JPG
c4.JPG
Hi,
Due to the server changed so you can't import demo images.
- Please download this Lexrider Core plugin version
https://drive.google.com/file/d/11QcqrnAULPfi4CBtq6UPySI2iqr8YN4a/view?usp=sharing
Delete the old one and re-install it
- Make sure hosting meets system requirements or greater
- Then, import demo content again, it should work.
In case it still doesn't work, please check upload folder permission again
https://wordpress.org/support/article/changing-file-permissions/
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link : Here
Thanks and have a nice day
Website: http://wpopal.com/ | Follow to Get Our Promotion Themes
Even after performing a fresh install, The issue is still persistent. Demo 4 is getting fetched. Demo 1,2 & 3 are not being fetched and showing blank screen.
Hi,
I figured out
- Please rollback Elementor to 2.9.9 version
- Please reset all site by using this plugin https://wordpress.org/plugins/wordpress-reset/
Then, please import again
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link : Here
Thanks and have a nice day
Website: http://wpopal.com/ | Follow to Get Our Promotion Themes
followed the steps. It's stuck here.
Attached files: c6.JPG
in a fresh re-install. it's working almost. still there are some missing fields. I'll try to solve, if it doesn't work i'll get back to you. Thank you for your help.
Attached files: c7.JPG
having this error in all demo imports.
Attached files: c8.JPG
The issue got resolved. I uploaded the slider folder in revslider and it's working now. Thank you for your response. however, will be looking forward to updated files that support the latest plugin version. Thank you.
Hi,
Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!
Regards,
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link : Here
Thanks and have a nice day
Website: http://wpopal.com/ | Follow to Get Our Promotion Themes
After uploading to the live server. The site is taking an extremely long time to load. The time to first byte is over 8 seconds and the entire site takes more than 50 seconds to load. Can you tell me what's the reason? It wasn't the case for the previous site.
Link :
http://www.roadtriptolehladakh.com/
Attached files: rt1.JPG
Dear mate,
You can check again config server. You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.
Thanks.
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link : Here
Thanks and have a nice day
Website: http://wpopal.com/ | Follow to Get Our Promotion Themes