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  Public Ticket #2677848
Getting errors in demo
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  • dhruveeldave started the conversation

    I've installed theme and required plugins successfully. when demo is imported, the site shows blank page.

    Attached files:  Capture.JPG

  • dhruveeldave replied

    I checked after fresh install. However there seems to be a bug. Demo 1,2 & 3 are not loading. Demo 4 installs with some errors, but site is visible.

    Attached files:  Capture.JPG

  • dhruveeldave replied

    there should be a bug in demo 1,2,3.

    Attached files:  c3.JPG
      c4.JPG

  •  2,123
    Opal replied

    Hi,

    Due to the server changed so you can't import demo images.

    - Please download this Lexrider Core plugin version 

    https://drive.google.com/file/d/11QcqrnAULPfi4CBtq6UPySI2iqr8YN4a/view?usp=sharing

    Delete the old one and re-install it

    - Make sure hosting meets system requirements or greater 

    - Then, import demo content again, it should work.

    In case it still doesn't work, please check upload folder permission again 

    https://wordpress.org/support/article/changing-file-permissions/

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • dhruveeldave replied

    Even after performing a fresh install, The issue is still persistent.  Demo 4 is getting fetched. Demo 1,2 & 3 are not being fetched and showing blank screen.

  •  2,123
    Opal replied

    Hi,

    I figured out

    - Please rollback Elementor to 2.9.9 version

    - Please reset all site by using this plugin https://wordpress.org/plugins/wordpress-reset/

    Then, please import again

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • dhruveeldave replied

    followed the steps. It's stuck here.

    Attached files:  c6.JPG

  • dhruveeldave replied

    in a fresh re-install.  it's working almost. still there are some missing fields. I'll try to solve, if it doesn't work i'll get back to you. Thank you for your help.

    Attached files:  c7.JPG

  • dhruveeldave replied

    having this error in all demo imports.

    Attached files:  c8.JPG

  • dhruveeldave replied

    The issue got resolved. I uploaded the slider folder in revslider and it's working now. Thank you for your response. however, will be looking forward to updated files that support the latest plugin version. Thank you.

  •  2,123
    Opal replied

    Hi,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • dhruveeldave replied

    After uploading to the live server. The site is taking an extremely long time to load. The time to first byte is over 8 seconds and the entire site takes more than 50 seconds to load. Can you tell me what's the reason? It wasn't the case for the previous site.

    Link : 

    http://www.roadtriptolehladakh.com/

    3873983493.png

    Attached files:  rt1.JPG

  •  2,123
    Opal replied

    Dear mate,

    You can check again config server. You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes