Okay
  Public Ticket #2681105
Import demo
Closed

Comments

  • Valsecc_cecilia started the conversation
    February 4, 2021 at 10:54am

    Good morning,  

    I can't import demo data, also the structure has issues. I can't continue to create my website and this is a problem for my business. 

    I need support as soon as possible. 


  •  2,123
    Opal replied
    February 7, 2021 at 8:45am

    Dear mate,

    Sorry for the late reply on weekends.

    Please send me link admin site and info login admin WordPress(username and password).

    And tell me the home page you want. We will check and import demo you.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • shuaux replied
    February 9, 2021 at 9:40am

    Hi, i think i have the same issue, because the importer say : "There are no predefined import files available in this theme. Please upload the import files manually!" 

    However, i didn't find where i can write du purchase code ?


    regards

  •  2,123
    Opal replied
    February 10, 2021 at 9:56am

    Dear mate,

    Maybe your hosting has a problem and cannot import it automatically. We can import it manually.

    Please send me link admin site and info login admin WordPress(username and password).

    And tell me the home page you want. We will check and import demo you.

    Thanks.

    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • shuaux replied
    February 10, 2021 at 1:30pm

    I send you this on the ticket #2686420

  •  2,123
    Opal replied
    February 15, 2021 at 2:42pm

    Dear mate,

    We are very sorry for our delay, our company is in the lunar holiday season.

    Please check ticket #2686420. We solved issues.

    Thanks.

    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes