Okay
  Public Ticket #2684721
video link not working
Closed

Comments

  • ghil22 started the conversation

    Hi,

    May I know why the link is not working in the video popup? This part is hidden because it's not working. Pls, see attached ss.

    Attached files:  Screen Shot 2021-02-08 at 6.32.09 PM.png

  •  2,125
    Opal replied

    Dear mate,

    We don't see button show video on the home page. You remove it.

    Pls send me info login admin WordPress. We will check for you.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   ghil22 replied privately
  •  2,125
    Opal replied

    Dear mate,

    We think this is conflict js. We think this is conflict js(Plugin Kingcomposer And Elementor).

    Please backup the site. We can deactivate the plugin and check again issues.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes