Okay
  Public Ticket #2697652
Can not edit header or footer
Open

Comments

  • bencom started the conversation

    Hello there

    Can you help with an issue with your ReHomes theme please? I am unable to modify my websites' footer, as the option to edit with Elementor is missing. (I have already rolled back my Elementor version to v2.9.9 as the theme completely breaks with v3 onwards.)

    It is a little frustrating to encounter issues like this with a theme I have paid a premium for. I hope you guys can get back to me quickly with a fix so I can resolve - this would be greatly appreciated.


    Many thanks

    B

    Attached files:  Screenshot 2021-02-20 at 20.50.14.png

  •  1,745
    Opal replied

    Dear mate,

    Please send me the linked site and info login admin. We will check for you.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   bencom replied privately
  •  1,745
    Opal replied

    Dear mate,

    You can enable it here: https://prnt.sc/104hw5b

    It is ok now. Pls check again issues.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • bencom replied

    just a quick one to say thank you for sorting this for me - very much appreciated.

    Kind regards 

  •  1,745
    Opal replied

    Dear mate,

    If you have any other problems, please contact us, we will be happy to help you.

    If you like our theme, Please vote it 5 stars. We really really appreciate your vote :

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE

    Thanks and have a nice day

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/