Okay
  Public Ticket #2714145
Footer
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  • hqorchi started the conversation

    Hi team, 

    I purchased the maisonco theme and I have faced an issue with the footer. 
    I can't see my footer, I followed the documentation steps in the section "theme configuration->Set Up Footer" but the problem persists. 
    Please note that there is no content on "Footer 1 and footer 2" in the section Footer builder. See attached screenshot.

    Please see attachement. the footer i need is the one on "Footer.png"


    Best regards

    Attached files:  image.png
      image (1).png
      Footer.png

  •  1,931
    Opal replied

    Hello,

    Currently, the theme is not really compatible with Elementor 3.x.x. Please test and restore v2.9.9. Then you import the content again.

    If the problem is not resolved. Please send me the linked site and info login admin. We will check for you.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • hqorchi replied

    Helli Team, 

    I would like first to thank you for your fast response,

    I couldn't do it, please find below linked site and info login admin.

    http://salesquare.sakani.co.ma/

    Login : squarePass : gr@g(#$AMS^zsJucwl


    Best regards


  • hqorchi replied

    Sorry,

    http://salesquare.sakani.co.ma/

    Login : square

    Pass : gr@g(#$AMS^zsJucwl



  •  1,931
    Opal replied

    Hello,

     I have rollover about 2.9.9 and imported Footer for you. Please check again.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • hqorchi replied

    Good job, Thanks a lot

  •  1,931
    Opal replied

    Hello,

    If you have any other problems, please contact us, we will be happy to help you.

    And if you like our theme, Please vote it 5 stars. We really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/