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  Public Ticket #2755171
header and footer keeps disappearing
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  • mikiswagz started the conversation

    hi all,

    pls every time and i try to do some changes on my ekommart wordpress theme, i keep noticing that either the header or footer just keep disappearing.

    Now i was working on the body of my homepage and to my surprise, just wen i clicked update, my header disappeared. kindly help fix

  •  1,905
    Opal replied

    Dear mate,

    Please send me link admin site and info login admin wordpress(username and password).
    We will check for you.

    - Header and footer

    You can refer guide here: https://elementor.com/blog/header-footer-builder/

    You can edit the header here:  https://prnt.sc/v4bfgm 

    Add header on page: https://prnt.sc/v8f7az

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
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