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  Public Ticket #2762607
your theme does not work properly
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  • Barney Pineda started the conversation

    The theme does not work properly, plugins elementor and redux conflict with each other, if i deactivate redux elementor partially works  but rentex options dissapear, if i install redux back again rentex options appear but elementor stops working, i purchased this theme because of reviews and the listing features if there is a fix please let me know , if not i would need a refund as the product does not work as advertised. thanks again


  •  1,825
    Opal replied

    Hello,

    Please send me the linked site and info login admin. We will check for you.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   Barney Pineda replied privately
  •  1,825
    Opal replied

    Hello,

    This issue has been resolved. Please check again.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   Barney Pineda replied privately
  •  1,825
    Opal replied

    Hello,

    Sorry for the late reply, we just had a long vacation.

    - Color: Rentex option change color will change the color of common elements in the theme. For pages using Elementor, you need to change Elementor's Global color, sometimes the color on the widget itself.

    https://elementor.com/help/site-settings/

    - Map: You can use OpenStreetMap instead

    https://prnt.sc/12esuwo

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/