Okay
  Public Ticket #2779794
difficulty with the elementor plugin
Closed

Comments

  • ricardoprodi started the conversation

    Hello good day.
    I installed all the recommended and mandatory plugins.
    however, I cannot use elementor to adjust the pages imported from the demo.
    in normal mode, the elementor just doesn't run.
    when safe mode is activated, nothing changes.
    I have the elementor pro license, which also does not work.
    a possible solution is to disable the core (Spker Core)
    please help me !
  •  2,123
    Opal replied

    Hello,

    Please send me the link admin site and info login admin WordPress(username and password). We will check for you.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •  1
    Republik1 replied

    It seems to be same issue as ticket #2777240

    Temporary solution is to roll back to elementor 3.1.4.

  •  2,123
    Opal replied

    Hello,

    We have no plans to update the theme at the moment.

    Please send me the link admin site and info login admin WordPress(username and password). We will check and update you first.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes