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  Public Ticket #2783287
Help with the sliders in the Maison Theme
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  • PapelDigital started the conversation

    Hi guys, I need help with the theme.

    We were trying to use some of the slider in the demos that are visible in themeforest but the it seems like the theme doesn't have them.

    I'm attaching an example of one of the sliders that we want to install but we did not find the files on our downloaded .zip

    Can you please send me all the sliders that comes with the theme, it appears to us that we are missing some files.

    Thanks,

    Carolina

    Attached files:  WhatsApp Image 2021-05-17 at 2.52.19 PM.jpeg

  •  1,931
    Opal replied

    Hello,

    Sorry for the late reply on weekends.

    We provide all sliders in the package. You can get them from there.

    https://prnt.sc/13btj2g

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • PapelDigital replied

    Thanks for your answer, we are checking the files and they are organice as you show me in the screenshot attached; but when we open the folder... for example in home 1, we get 2 new folders with different names: home1 and slider-amenities-2; but the content is the same, when we open the folders the information and even the images attached are the same.

    I'm attaching you and image with the name: Small slider home.jpeg, this is the item that we couldn't find int the folders and we need to activate. 

    I'm also attaching you a screenshot of the content in the folder for the slider in home 1, so you can check that the names are the different but they have same content.

    I don't know if we are looking for the files in the wrong folder, can you please help me to solve my problem.

    Thanks,

    Carolina

    Attached files:  Sliders Home 1.jpeg
      Small slider home.jpeg

  •  1,931
    Opal replied

    Hello,

    Sorry, there might be some confusion during the packing process. I send you the attachment which is the slider you are missing on Home 1.

    Thanks.

    Attached files:  slider-amenities-2.zip

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/