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  Public Ticket #2808673
Slider with alias slider with amenities 2 not found
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  • ghulamahmedcloud started the conversation

    Hi, I just purchased the MasonCo Template and on the homepage, 1 slider is missing with an error "Slider with alias slider with amenities 2 not found"

  •  1,931
    Opal replied

    Dear mate,

    You can import slider and check again issues.

    Guide import : https://theme-fusion.com/documentation/avada/how-to/how-to-export-import-your-slider-revolution-sliders/

    File import. Download all file theme on ThemeForest

    Then unzip folder-> Open folder revsliders

    Or send me info login admin site. We will check for you.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • ghulamahmedcloud replied

    I imported the slider as mentioned in the article on the slider revolution it states import successful but no I am unable to locate the slider, also the error is still there that the slider not found. 

  • ghulamahmedcloud replied

    I just noticed, after importing the amenities zip, the slider imported is of home page 1 i.e homepage 1 and amenities zip both are importing the same homepage top slider

  •  1,931
    Opal replied

    Hello,

    Please send me the link admin site and info login admin WordPress(username and password). We will check for you.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • ghulamahmedcloud replied

    Username: 0gzrif

    Password: [aM2YHPrvmU8

    Login URL: demo.j7icon.com

  •  1,931
    Opal replied

    Hello,

    I imported all slider demo. Please check again.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/