Okay
  Public Ticket #2832858
the link I downloaded is expired
Closed

Comments

  • debdomi started the conversation

    I downloaded the Strollik theme from the Enveto website but when I want to upload it to my wordpress account it says the link is expired.. and in the meantime I bought the Smartic theme also. Can you please refund me for Strollik? 

  •  2,125
    Opal replied

    Dear mate,

    - I downloaded the Strollik theme from the Enveto website but when I want to upload it to my wordpress account it says the link is expired.

    Pls send me information about your purchase. We will check for you.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • debdomi replied

    Thanks for the reply. I have already verified the purchase on this website. What kind of information do you need? 

  • debdomi replied

    I've only read about the merger of the two themes after I purchased Strollik. And I will be using Smartic for later work so I would be really grateful if you could refund me for the Strollik theme..

  •  2,125
    Opal replied

    Dear mate,

    Ok. Please send a request refund. We will check and refund you.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes