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  Public Ticket #2837269
give donation form - image not appearing
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  • Sarah started the conversation

    Hello, the Donation Forms feature images are not showing in the frontend. 
    I have had a Wordpress developer look at it but he said to reach out to you as he's not able to fix - as it's a template issue and suggested I send to you the screenshot attached. I would be very grateful for your help. Many thanks, Sarah

    Attached files:  Screenshot_32.png

  •   Sarah replied privately
  •  2,119
    Opal replied

    Dear mate,

    Please check again config in W3 Total Cache Plugin.

    We disable the plugin and recheck issues. We see it works well.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Sarah replied

    Amazing - thank you so much for your help. It's now working! 

  •  2,119
    Opal replied

    Hi..

    Thanks much for your good feedback. We are very glad to assist you. If you can leave a comment on our products through this link (https://themeforest.net/item/humani-nonprofit-charity-wordpress-theme/32583278 )it will be highly appropriate.

    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE

     If you still have any problems, please let me know. I will be here to assist you.

    Best Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes