I have purchased this theme and installed on a brand new wordpress installation, when I run the demo import, it imports pages etc but there is little to no content on the pages.
For example, I tried to import Demo 1 and the home page has a header and footer that both look broken and no content on the page.
Please let me know if this is a known issue or something you can fix, I will be requesting a refund tomorrow if I don't hear back from you.
Please send me link admin site and info login admin wordpress(username and password).We will check for you and import demo.
WpOpal Support Team
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Hi, whats an email address I can use to set you up as a user
Can you please give me an email address I can use to create a user for you..
my email: [email protected]
Ok, I have added you. You should get an email.
Please set full permission admin site.
Ok. Pls recheck the site. We imported demo.
Could you let me know what you did, this site is just a staging server and I made need to deploy it again.
Also, I followed the instructions so I'm very curious as to what went wrong.
We Rollback the version of Elementor (2.9.9) then import the demo. https://elementor.com/help/rolling-back-to-a-previous-version-of-elementor/
Ok, thank you. You can close this ticket. Thank you for the assistance.
Ok. Thank you for using our template.
I am having this same issue. I purchased the theme today (9/21/21) and the templates are not importing correctly. Could you please advise? I cannot roll back to Elementor 2.9.9....
Have you not updated this theme to work with newer versions??
We will check the again issues and update the template soon.