Okay
  Public Ticket #2869879
Set up Header
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Comments

  • ashashpachaa started the conversation

    when i try to add header or footer or anything , that's happen and i can't fixe this issue 


    thanks 

    Attached files:  Screen Shot 2021-09-11 at 4.37.42 PM.png

  •  1,931
    Opal replied

    Dear mate,

    You can check the header and footer here: https://wpdocs.gitbook.io/smartic/setting-1/node-data

    Then choose again header and footer: https://prnt.sc/10j9pgs

    - Header and footer

    You can refer guide here: https://elementor.com/blog/header-footer-builder/

    You can edit the header here:  https://prnt.sc/v4bfgm 

    Or send me info login admin site. We will check for you.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   ashashpachaa replied privately
  • ashashpachaa replied

    Footer and header  not working with Elmentor  , please fix to me the Elmentor pro i can't add anything 

  • ashashpachaa replied

    elementor not working , Demo not complete with everything right , noting work normal in that themes ,, i just bought it today and i tried everything . i didn't like it there is big issue and problems . please refund

  • ashashpachaa replied

    Hi there,

    I have requested refund on Evanto with all the issues.

    One more major issue I forgot. All the icons of the website are crashing most of the time. (My caching plugin is disabled.). No solution found in your public tickets. This is not a caching problem. So dont excuse.

    And please dont ask for login information to fix and dont waste time anymore. Everyone is angry. We are out of time and losing business.

    Please refund ASAP. We will delete all the files from our hosting as soon as you proceed. Please make it fast. please don't give me any Excuse or more time to fix something not work fine with us ... 


    i will not accept anything else than refund , so please make it easy to us and refund to me 


    thanks 

    Purchase code: 21b771b8-837e-4563-88f2-c943775fc060


  •  1,931
    Opal replied

    Dear mate,

    We can't access admin site:  https://prnt.sc/1rw0su6

    https://prnt.sc/1rw0uqy

    It's alright, we will refund you now. You will get your money back  in the next 7 days.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/