Public Ticket #2870423
EKOMMART Header and Footer not showing, Template is also giving me an error


  • Anthony Baystate started the conversation

    When I go to my site the header and footer do not show. When I go to my themes I see this error message "Ekommart Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet." I do believe that these are correlated. Can anyone help me out? Thank you

  • Anthony Baystate replied

    PROBLEM SOLVED: it was a plugin called elementor pro

    you can now delete/close the ticket

  •  1,931
    Opal replied

    Ok. Thank you for using our template.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

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