Okay
  Public Ticket #2939433
Elementor page
Closed

Comments

  • deepaa2 started the conversation

    Hi Team We are unable to edit HomePage 2. We are facing issue with Elementor page and will require your support to fix the same. Please check and let us know https://demo2.wpopal.com/maisonco/home-2/

    Attached files:  MicrosoftTeams-image (8) (1).png

  •  2,119
    Opal replied

    Dear mate,

    We have already received your issue reports, we are sorry for that.
    To resolve the problem, could you please provide us the FTP account, Admin backend access information of your website?

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • deepaa2 replied

    Hi Team 

    We will be able to share the CMS access and not FTP since we have other projects in it. 

  •  2,119
    Opal replied

    Ok. Pls send me link admin site and info login. We will check for you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Markatus replied

    Hello, we have the same Problem. Can you help us?


    Bridey Version: 1.2.0

    Attached files:  elementor.PNG

  •  2,119
    Opal replied

    Hi Markatus,

    To resolve the problem, could you please provide us the FTP account, Admin backend access information of your website?

    You can create a new ticket choose a Private ticket and send me info login.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes