Okay
  Public Ticket #2944302
I WANT A REFUND, DISAPOINTED WITH THE QUALITY OF THE THEME
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Comments

  •  1
    Jesupemi28 started the conversation

    I can't edit through the use of elementor, I am disappointed in the theme, it is not user friendly at all. I want a refund please. 


    I will be purchasing another theme. I will be waiting for a response please.

    Thank you

    Attached files:  Screenshot (749).png

  •  2,119
    Opal replied

    Dear mate,

    Pls send me info login admin site. We will check and solve the issues for you.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •  1
    Jesupemi28 replied

    i have deleted the installation because i needed to deliver the work, i bought a new theme that is working well for my page which is this. https://property.globallink.ng |

    i just need my refund please, i have bought a new theme and i don't intend using your  theme. Your help is NOT needed. It is late already. 

    Attached files:  Screenshot (751).png

  •  2,119
    Opal replied

    Dear mate,

    Ok. Pls send a request refund. We will check and refund you.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •  1
    Jesupemi28 replied

    How do i send a refund ticket please?

    Do i need to submit a new ticket or there is a specials way of sending such?

    Do i add my account details, guide me please. Thank you

  •  1
    Jesupemi28 replied

    I have sent a refund ticket please. Thanks, I will be waiting.

  •  2,119
    Opal replied

    You can refer here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes