I have problems with the responsiveness of the template. I would like my columns to be displayed one below the other on mobile and tablet. I put a width of 100% and see the result in Elementor. But on my phone, my width doesn't take, as if it was hardcoded in the template. See image below:
The problem appear on the following pages:
- Home page: https://www.residence-parmentier.be/
- About us: https://www.residence-parmentier.be/about-us/
Can you intervene quickly?Thanks
Attached files: IMG_6265.PNG IMG_6269.PNG IMG_6270.PNG IMG_6264.PNG
Please config here: https://ibb.co/jR488Z1
Elementor => Settings => Experiments : https://ibb.co/GRrbNq7
And Regenerate CSS: https://ibb.co/jJsmC4b
Then check again issues.
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Thank you! It's working fine.
I still see something strange on the home page on my mobile phone. I added an orange background on a section, which work fine on desktop an on the "elementor mobile view". But when I go on my mobile phone, I see a background image and not my orange background. See images here. Where do I need to delete that image that appear on my mobile phone? Thanks
Attached files: IMG_6271.PNG Capture d’écran 2022-01-20 à 11.54.34.png
Pls send me link admin site and info login admin. We will check for you.
Here is a link to access my website backoffice:https://www.residence-parmentier.be/wp-admin/?wtlwp_token=44348308d20dffeacf9d3f1d52124ce1e545a0282a77982cc11e0a7756c121d906d50d59aa3d09dafd1fd00e7f58d658250b3a0ffd95929d6a33a3648d955c52
Pls clear all cache then recheck the site.
The website is totally broken!!
I saw that the Elementor plugin wasn't there anymore. It could explain why the website is broken. I try to re-upload the plugin but it didn't work (See image).
can you solve the problem you caused and put the website back to the way it was before your intervention as soos as possible? I meet my client tomorrow, it should be fixed by then.
Attached files: Capture d’écran 2022-01-24 à 14.24.25.png
Pls open the project via FTP account and delete the folder elmentor plugin.
Then install the again plugin and recheck the issues.
Is there on other way than via the FTP? I do not find the FTP codes anymore, neither my hosting codes :/
It's working now! Wonderfull.
I do not know if you did something or if it's magic..
Have a nice day,
Glad your problem has been solved. If you still have any problems, please let me know. I will be here to assist you.Best Regards,