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  Public Ticket #3037859
Product selection Bug
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  • andy45100 started the conversation

    Hello, I encounter Bugs, when I go on my smartphone, and then on the page of a product, I cannot select the photos. When I click, nothing happens.

    Also, I can't find or translate the "Shop, My account, Whitelist" bar located at the bottom of the screen on the mobile display.

    Where is the file located to translate the texts without using an extension?
    I would like to translate the "In Stock" button on the product page, but I can't find the file to do the translation anywhere.

  •  2,119
    Opal replied

    Dear mate,

    - I encounter Bugs, when I go on my smartphone, and then on the page of a product, I cannot select the photos. When I click, nothing happens.

    You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    - Also, I can't find or translate the "Shop, My account, Whitelist" bar located at the bottom of the screen on the mobile display.

    Pls instal Loco Translate PLugin then translate in bridey theme.

    Guide: https://byduoc.gitbook.io/loco-translate

    Or send me link admin site and info login admin. We will check for you.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

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  • lucasratnieks replied

    i have the same problem in ekonmart theme since last night

    I need help to solve


  •  2,119
    Opal replied

    Hi Lucasratnieks..

    Pls create a ticket then send me info login admin site.

    We will check for you.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes