Public Ticket #3039474
fake theme


  • mkaxom started the conversation

    i need a license theme thats why i purchase from envato but ur selling my gpl theme. i dont need gpl.. refund my money. i got the gpl theme at 200rs only from another site. i want license theme thats why i purchase at high price fron envato.. i dont need gpl.. refund my money

  •  2,119
    Opal replied

    Dear mate,

    We are a longtime and reputable template developer.
    We manage licenses on our servers. If you are not satisfied with the theme. You can submit a refund request here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

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