So, your template has been causing issues with my hosting company. Because it is not up to date, it is allowing malware to come in and mess up my site. So, I need to know if you have an up-to-date template if not, I would like to request a refund.
It would be quicker to solve this issue if you could explain steps by steps to replicate the problem and provide us some screenshots.
Then send me info login admin site. We will check for you.
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So, I cannot send screenshots because the issues were handled by the hosting company however, I am giving you the script of what is going on because the problem is that your template is not up to date. We need an updated template so that I can keep people from trying to steal the website. Because if you read the transcripts sent you will see that I sent you will see that your template is allowing malware because it is not up to date.
Attached files: transcript.txt transcript (1).txt
Sorry for the late reply on weekends.
I think this is not the problem with our template. Your site is still working properly and without errors.
No, it's not. We have had to stop updates because your template isn't updated. When my hosting company tries to update our website shuts down because of the template not being able to update with it. So, my question is this, do you have an updated version or no? If not, we would like to request a refund.
Pls Update Plugin MaisonCo Core ver 3.2.9
And Template MaisonCo Version: 1.6.1
Can you please send us the link?
Also, why have I not received information via email about your updates? Envato always lets us know that updates are available.
- Update Plugin
To update our plugin include on our theme. Please delete current version then click re-install on top message about plugin requires.
- Update theme
Pls refer guide: https://byduoc.gitbook.io/update-template/