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  Public Ticket #3098416
Not showing content in Safari browser!
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  • Manuel started the conversation

    Hi there,

    in Safari Broswer a lot of content is not displayed, like header (Slider Revolution), text, text in image, etc.
    This is a serious problem, how can this be fixed?
    Please see the 2 attached screenshots for comparison (Firefox vs Safari Screenshots).

    Thanks for your reply,
    Manuel


    Attached files:  Safari_Issue.png
      Firefox_ok.png

  •  2,251
    Opal replied

    Dear mate,

    We checked the site on the Safari browser and we see it works well.

    https://prnt.sc/dG1OodJPXG0G

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Manuel replied

    Hi 

    Thank you for your reply. True, on the new safari versions it works. The issue appears older version like Safari version 13.0.3 (15608.3.10.1.4) 

    Best

  •  2,251
    Opal replied

    Please update the latest Safari version . Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Manuel replied

    ok thanks

    you can close the ticket

    best

  •  2,251
    Opal replied

    Ok. We will close the ticket. Thank you for using our template.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   Manuel replied privately
  •  2,251
    Opal replied

    Ok. Thank you for using our template.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes