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  Public Ticket #835859
Using this theme I feel like leaves on the trees in autumn​
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Comments

  •  1
    Marco started the conversation

    I've just released the public version and I notice that sometimes:

    • Some pages "erase" parts of the content, so I must go back with older revisions, but at the same time it doesn't always work ;
    • I can't touch pages that host a map, otherwise the Map on the marker, lost it's right place;
    • A lot of little bugs like these that I've just explained, that make me seriuously thinking to switch the site to another more reliable theme. 

    I'm sorry, but I feel very disappointed.

  •  2,125
    Opal replied

    Hi there,

    Please take a photo sreenshot with description about all your issues, and give me FTP account +Admin web account, I will check and try to help you.

    Regards.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •  1
    Marco replied

    I can't give you ftp or wp admin account. It wouldn't be professional towards my client. I should ask you an insurance for eventuality damages or a surety if I give you this kind of accesses.
    Anyway, the top of the iceberg is that this theme results too many instable. If I make a change, sometimes I'm not sure if this change will fail or not.
    Now I'm going to replace the release platform to a twin development platform, so I can get some experiments there.
    I'm not making controversy, I just trying to cope the situation, cause the site need to be active until mid october and I absolutely need to work with a reliable platform.
    If these problems won't be resolved I'll forced to change theme and it will be a lost of time and money. I don't care to get a bad review to your company, your team and so on. I just interested, when I buy a product, whatever it is, that a product must do what it claims to do.
    Thanks

  •  1
    Marco replied

    Actually, maybe I can give you an access to a development copy of the site, made just for this purpose. 

  •  2,125
    Opal replied

    Oh,

    If you can not send FTP account and Admin web account for me, please take a photo screenshot with description about your issue, I will check and guide for you fix it.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes